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Minding Your Business

What professionals are saying about Joseph Lyman:

"One of the most interesting trainings I have ever been to--Joseph was awesome!"  Annette M.

"Joseph is and excellent facilitator, he kept the class interesting and interactive!  Would definitely take more of his classes."  Sandra W.

"He understands the challenges we face in our professional roles."  Linda V.

"Wonderful class! Loved the way he made us think."  Jill K.

How we meet the challenges facing us in the workplace today will determine if we will be in the workplace of tomorrow. An awareness of exactly what our business is and who we are will provide us with the tools we need.  Do we have the emotional intelligence and the thinking skills we need to succeed as our world shifts and changes?

Mindfulness is not a topic normally associated with business training, but it is crucial to the long term success of any company. Defined as "paying attention in a particular way; on purpose, in the present moment, and non-judgmentally," mindfulness is an effective tool for understanding the nature of relationships within a company; between customers and employees, employees and managers, and managers and executives. It also examines the role business plays in the community and how acting in a clear and responsible way is economically beneficial to all of us.

Achieving and maintaining successful business relationships is critical in today's competitive environment. The skills with which our employees interact with our customers, vendors, suppliers and each other, have a major impact on our financial sustainability.

"To be aware of a single shortcoming in oneself is more useful than to be aware of a thousand in someone else."
- H.H. The Dalai Lama

Leadership is the cornerstone of any business operation. Learning to work with internal and external customers, developing long term relationships, and knowing our priorities allows us to establish a reputation as a business of reliability and integrity. Earning our customer's trust has to be our primary goal.

But mindfulness is not limited to customer awareness. We must begin to ask our customers, our employees, and ourselves the question, “What do you need?” When we begin to address the issues that frequently go unnoticed in our workplace, it becomes possible to work together in a new way leading to increased productivity and profitability.

Joseph Lyman © 2020